:root{--sop-fab-derecha:155px}.sop-fab{position:fixed;left:18px;bottom:18px;z-index:90;display:inline-flex;align-items:center;gap:10px;padding:12px 20px 12px 17px;border-radius:999px;border:1px solid transparent;background:var(--accent);color:var(--marca-tinta);font:inherit;font-size:14px;font-weight:700;letter-spacing:.02em;cursor:pointer;box-shadow:0 10px 28px rgba(0,0,0,.45),0 0 0 4px color-mix(in srgb,var(--accent) 16%,transparent);transition:background .16s,box-shadow .16s,transform .16s}.sop-fab:hover{background:color-mix(in srgb,var(--accent) 88%,#fff);transform:translateY(-1px);box-shadow:0 14px 32px rgba(0,0,0,.5),0 0 0 6px color-mix(in srgb,var(--accent) 24%,transparent)}.sop-fab:focus-visible{outline:2px solid var(--accent-hover);outline-offset:3px}.sop-fab-on,.sop-fab-on:hover{background:color-mix(in srgb,var(--accent) 78%,var(--panel));box-shadow:0 8px 20px rgba(0,0,0,.42);transform:none}.sop-fab svg{flex:none}.sop-fab-aviso,.sop-fab-aviso:hover{box-shadow:0 10px 28px rgba(0,0,0,.45),0 0 0 5px color-mix(in srgb,var(--danger) 38%,transparent)}.sop-carta{position:absolute;top:-9px;right:-7px;width:24px;height:32px;perspective:300px}.sop-carta-cara{position:absolute;inset:0;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:1px;border-radius:4px;background:#f6f7f9;color:#c02a37;border:1px solid #d9dce2;box-shadow:0 3px 10px rgba(0,0,0,.5);font-family:JetBrains Mono,ui-monospace,monospace;line-height:1;animation:sopCarta .8s ease both}.sop-carta-cara b{font-size:11px;font-weight:700}.sop-carta-cara i{font-style:normal;font-size:10px}@keyframes sopCarta{0%{transform:rotateY(-90deg) scale(.9);opacity:.2}35%{transform:rotateY(0deg) scale(1.06);opacity:1}to{transform:rotateY(0deg) scale(1);opacity:1}}@media (prefers-reduced-motion:reduce){.sop-carta-cara{animation:none}.sop-fab,.sop-panel{transition:none;animation:none}}.sop-panel{position:fixed;left:18px;bottom:74px;z-index:91;width:min(380px,calc(100vw - 36px));max-height:min(560px,calc(100vh - 110px));display:flex;flex-direction:column;background:var(--panel);border:1px solid var(--border-2);border-radius:12px;box-shadow:0 24px 70px rgba(0,0,0,.62);overflow:hidden;animation:sopEntra .16s ease both}@keyframes sopEntra{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}.sop-cab{justify-content:space-between;gap:10px;padding:12px 14px;border-bottom:1px solid var(--border);background:var(--panel-2)}.sop-cab,.sop-cab-txt{display:flex;align-items:center}.sop-cab-txt{gap:8px;font-size:14px}.sop-cab-acciones{display:flex;align-items:center;gap:6px}.sop-mini{-webkit-appearance:none;-moz-appearance:none;appearance:none;background:transparent;border:1px solid var(--border-2);border-radius:999px;color:var(--muted);font:inherit;font-size:11.5px;padding:3px 9px;cursor:pointer}.sop-mini:hover{color:var(--text);border-color:var(--accent)}.sop-x{-webkit-appearance:none;-moz-appearance:none;appearance:none;width:26px;height:26px;border:1px solid var(--border-2);border-radius:7px;background:var(--panel);color:var(--muted);font-size:16px;line-height:1;cursor:pointer}.sop-x:hover{color:var(--text);border-color:var(--muted)}.sop-estado{display:inline-block;border-radius:999px;padding:2px 9px;font-size:11px;font-weight:700;letter-spacing:.2px;border:1px solid}.sop-estado-abierto{color:#e7c37a;border-color:color-mix(in srgb,var(--marca-oro) 55%,transparent);background:color-mix(in srgb,var(--marca-oro) 14%,transparent)}.sop-estado-atendiendo{color:var(--accent-hover);border-color:color-mix(in srgb,var(--accent) 55%,transparent);background:color-mix(in srgb,var(--accent) 14%,transparent)}.sop-estado-cerrado{color:var(--muted);border-color:var(--border-2);background:transparent}.sop-nota{margin:0;padding:8px 14px;font-size:12.5px;color:var(--muted)}.sop-anteriores,.sop-nota{border-bottom:1px solid var(--border)}.sop-anteriores{max-height:150px;overflow-y:auto;background:var(--bg-2)}.sop-anterior{display:flex;width:100%;align-items:baseline;justify-content:space-between;gap:10px;padding:8px 14px;background:transparent;border:none;border-bottom:1px solid var(--border);color:var(--text);font:inherit;font-size:12.5px;text-align:left;cursor:pointer}.sop-anterior:hover{background:var(--panel-2)}.sop-anterior small{color:var(--muted);flex:none}.sop-hist{flex:1 1;min-height:160px;overflow-y:auto;padding:14px;display:flex;flex-direction:column;gap:10px}.sop-msg{max-width:88%;padding:8px 12px;border-radius:12px;border:1px solid var(--border);background:var(--panel-2);font-size:13.5px}.sop-msg p{margin:0;white-space:pre-wrap;overflow-wrap:anywhere}.sop-msg small{display:block;margin-top:4px;color:var(--muted);font-size:10.5px}.sop-msg-bot{align-self:flex-start;border-top-left-radius:4px}.sop-msg-yo{align-self:flex-end;border-top-right-radius:4px;background:color-mix(in srgb,var(--accent) 12%,var(--panel-2));border-color:color-mix(in srgb,var(--accent) 35%,var(--border-2))}.sop-vacio{margin:auto;text-align:center;color:var(--muted);font-size:13px;padding:10px}.sop-vacio p{margin:0 0 10px}.sop-cerrada{margin:4px 0 0;font-size:12px;border-top:1px dashed var(--border-2);padding-top:10px}.sop-cerrada,.sop-sistema{text-align:center;color:var(--muted)}.sop-sistema{margin:0;padding:8px 14px 0;font-size:11.5px}.sop-aviso{margin:0;padding:8px 14px;font-size:12.5px;color:var(--muted);background:var(--bg-2);border-top:1px solid var(--border)}.sop-aviso-mal{color:#f6bcc1;background:rgba(239,94,107,.12)}.sop-pie{padding:10px 12px 12px;border-top:1px solid var(--border);background:var(--panel-2);display:flex;flex-direction:column;gap:8px}textarea.sop-input{min-height:62px;max-height:160px;font-family:inherit;font-size:13.5px;background:var(--panel)}.sop-pie-acciones{display:flex;justify-content:flex-end;gap:8px}.sop-btn{-webkit-appearance:none;-moz-appearance:none;appearance:none;border:none;border-radius:8px;background:var(--marca-grad);color:var(--marca-tinta);font:inherit;font-size:12.5px;font-weight:700;padding:7px 14px;cursor:pointer;text-decoration:none;display:inline-block}.sop-btn:hover{filter:brightness(1.06)}.sop-btn:disabled{opacity:.5;cursor:not-allowed}.sop-btn-fantasma{background:transparent;color:var(--muted);border:1px solid var(--border-2);font-weight:600}.sop-btn-fantasma:hover{color:var(--text);border-color:var(--muted);filter:none}@media (max-width:560px){:root{--sop-fab-derecha:70px}.sop-fab{left:12px;bottom:12px;padding:12px}.sop-fab-txt{display:none}body:has(.tab-vivo.tab-vivo-activa) .sop-carta,body:has(.tab-vivo.tab-vivo-activa) .sop-fab{display:none}.sop-panel{left:10px;right:10px;bottom:68px;width:auto;max-height:calc(100vh - 96px);max-height:calc(100dvh - 96px)}}.sop-admin-grid{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);grid-gap:18px;gap:18px;align-items:start}@media (max-width:1080px){.sop-admin-grid{grid-template-columns:1fr}}.sop-filtros{gap:6px;flex-wrap:wrap}.sop-filtros .btn.sm{margin-top:0;width:auto}.sop-bandeja .tabla-mini tbody tr{cursor:pointer}.sop-fila:hover{background:var(--panel-2)}.sop-fila-on{background:color-mix(in srgb,var(--accent) 10%,transparent)}.sop-fila-nuevo td:first-child{box-shadow:inset 2px 0 0 var(--danger)}.sop-plan{color:var(--muted);font-size:.75rem}.sop-presencia{--presencia:#5fb98a;display:inline-flex;align-items:center;gap:5px;margin-right:6px;font-size:11.5px;color:var(--muted);white-space:nowrap;vertical-align:middle}.sop-presencia i{width:7px;height:7px;border-radius:50%;border:1px solid var(--border-2);flex:none}.sop-presencia-on{color:var(--presencia)}.sop-presencia-on i{background:var(--presencia);border-color:var(--presencia);box-shadow:0 0 0 3px color-mix(in srgb,var(--presencia) 22%,transparent)}.sop-extracto{color:var(--muted);max-width:260px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.sop-candado{color:var(--muted);font-style:italic}.sop-pip{display:inline-block;margin-left:6px;min-width:17px;padding:0 5px;border-radius:999px;background:var(--danger);color:#1a0a0c;font-size:10.5px;font-weight:700;text-align:center}.sop-detalle{background:var(--panel);border:1px solid var(--border);border-radius:var(--radius);padding:14px}.sop-detalle-cab{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;flex-wrap:wrap;padding-bottom:10px;border-bottom:1px solid var(--border)}.sop-detalle-cab .login-nota{margin-top:4px}.sop-detalle-btns{display:flex;gap:8px;flex-wrap:wrap}.sop-detalle-btns .btn.sm{margin-top:0;width:auto}.sop-admin-hist{margin:12px 0;max-height:380px;overflow-y:auto;gap:10px;padding-right:4px}.sop-admin-hist,.sop-admin-pie{display:flex;flex-direction:column}.sop-admin-pie{gap:8px}.sop-admin-acciones{display:flex;align-items:center;justify-content:space-between;gap:10px;flex-wrap:wrap}.sop-admin-acciones .btn.sm{margin-top:0;width:auto}.sop-ceder{display:flex;align-items:center;gap:6px;font-size:12px;color:var(--muted)}.sop-ceder select{width:auto;min-width:120px;padding:5px 8px;font-size:12px}.sop-contexto{margin-top:14px;border-top:1px solid var(--border);padding-top:10px}.sop-contexto summary{cursor:pointer;font-weight:600;font-size:.9rem}.sop-contexto h4{margin:14px 0 6px;font-size:.82rem;color:var(--accent-2);text-transform:uppercase;letter-spacing:.4px}.sop-ficha{font-size:.82rem;color:var(--text);margin:6px 0}.sop-lista{margin:0;padding-left:18px;font-size:.8rem}.sop-lista li{margin-bottom:6px}.sop-lista em{color:var(--accent-2)}.sop-lista .sop-extracto{display:block;max-width:none;white-space:normal}.avatar{display:block;flex:none;border-radius:50%;object-fit:cover;background:var(--panel-2);border:1px solid var(--border-2)}.avatar-def{display:inline-flex;align-items:center;justify-content:center;color:var(--muted);overflow:hidden}.avatar-def svg{width:68%;height:68%;opacity:.85;transform:translateY(8%)}.menu-usuario{position:relative}.menu-usuario-btn{-webkit-appearance:none;-moz-appearance:none;appearance:none;display:inline-flex;align-items:center;gap:8px;padding:3px 10px 3px 4px;background:transparent;border:1px solid var(--border-2);border-radius:999px;color:var(--text);font:inherit;font-size:13px;cursor:pointer;transition:border-color .15s ease,background .15s ease}.menu-usuario-abierto,.menu-usuario-btn:hover{border-color:var(--muted);background:var(--panel)}.menu-usuario-nombre{max-width:150px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.menu-usuario-textos{display:inline-flex;flex-direction:column;align-items:flex-start;gap:2px;min-width:0}.saldo-creditos{display:inline-flex;align-items:center;gap:4px;font-size:12px;font-weight:700;line-height:1;color:var(--accent);font-feature-settings:"tnum";font-variant-numeric:tabular-nums;white-space:nowrap}.saldo-creditos .ficha-credito{width:1.5em;height:1.5em;filter:drop-shadow(0 0 3px rgba(74,158,214,.55));transition:transform .35s cubic-bezier(.34,1.45,.5,1),color .25s ease,filter .25s ease}.menu-usuario-btn:hover .saldo-creditos .ficha-credito{color:var(--marca-oro);transform:rotate(60deg) scale(1.15);filter:drop-shadow(0 0 3px rgba(216,161,58,.55))}.menu-usuario-caret{width:0;height:0;border-left:4px solid transparent;border-right:4px solid transparent;border-top:5px solid var(--muted);transition:transform .15s ease}.menu-usuario-abierto .menu-usuario-caret{transform:rotate(180deg)}.menu-usuario-panel{position:absolute;top:calc(100% + 8px);right:0;min-width:240px;padding:6px;background:var(--panel);border:1px solid var(--border-2);border-radius:var(--radius);box-shadow:0 18px 50px rgba(0,0,0,.55);z-index:200;animation:menuUsuarioPop .16s ease both}@keyframes menuUsuarioPop{0%{opacity:0;transform:translateY(-4px)}to{opacity:1;transform:none}}.menu-usuario-cab{display:flex;align-items:center;gap:10px;padding:8px 10px 12px;border-bottom:1px solid var(--border);margin-bottom:6px}.menu-usuario-quien{display:flex;flex-direction:column;min-width:0;gap:1px}.menu-usuario-quien strong{font-size:13.5px}.menu-usuario-quien span,.menu-usuario-quien strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.menu-usuario-quien span{font-size:12px;color:var(--muted)}.menu-usuario-item{display:block;padding:9px 10px;border-radius:7px;color:var(--text);font-size:13.5px;text-decoration:none;transition:background .12s ease}.menu-usuario-item:hover{background:var(--panel-2)}.menu-usuario-boton{width:100%;border:0;background:transparent;font-family:inherit;text-align:left;cursor:pointer}.menu-usuario-sep{border-top:1px solid var(--border);margin:6px 0}.menu-usuario-salir{color:var(--muted)}.menu-usuario-salir:hover{color:var(--danger)}.lp .menu-usuario-btn{border-color:transparent;padding-left:3px}.lp .menu-usuario-abierto,.lp .menu-usuario-btn:hover{border-color:var(--border-2);background:transparent}.perfil .panel .tag{display:inline-block;font-size:11px;text-transform:uppercase;letter-spacing:.6px;color:var(--muted);border:1px solid var(--border-2);border-radius:999px;padding:4px 12px;background:transparent;font-family:inherit;cursor:pointer;text-decoration:none}.perfil .panel .tag:hover{color:var(--text);border-color:var(--muted)}.perfil .panel span.tag{cursor:default}.perfil .panel span.tag:hover{color:var(--muted);border-color:var(--border-2)}.perfil-cab{display:flex;align-items:center;gap:22px;margin-bottom:18px}.perfil-foto{position:relative;flex:none;padding:0;border:none;background:none;border-radius:50%;cursor:pointer}.perfil-foto .avatar{border-width:2px;transition:border-color .15s ease}.perfil-foto:focus-visible .avatar,.perfil-foto:hover .avatar{border-color:var(--accent)}.perfil-foto:disabled{cursor:wait}.perfil-foto-velo{position:absolute;inset:2px;border-radius:50%;display:grid;place-items:center;font-size:12px;font-weight:650;color:#fff;background:rgba(4,8,14,.55);opacity:0;transition:opacity .15s ease}.perfil-foto:focus-visible .perfil-foto-velo,.perfil-foto:hover .perfil-foto-velo{opacity:1}.perfil-cab-datos{min-width:0}.perfil-cab-datos h2{margin:0 0 4px;font-size:22px;overflow:hidden;text-overflow:ellipsis}.perfil-cab-email{display:flex;align-items:center;gap:8px;flex-wrap:wrap;margin:0 0 10px;color:var(--muted);font-size:14px}.perfil-aviso-mini{font-size:11px;color:#f2c46a;border:1px solid rgba(242,196,106,.45);border-radius:999px;padding:1px 8px}.perfil-cab-meta{display:flex;align-items:center;gap:10px;flex-wrap:wrap;margin:0}.perfil-desde{color:var(--muted);font-size:12.5px}.perfil-quitar-foto{-webkit-appearance:none;-moz-appearance:none;appearance:none;background:none;border:none;padding:0;margin-top:10px;color:var(--muted);font:inherit;font-size:12px;text-decoration:underline;text-underline-offset:2px;cursor:pointer}.perfil-quitar-foto:hover{color:var(--danger)}.perfil-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(250px,1fr));grid-gap:18px;gap:18px;margin-bottom:18px}.perfil-grid-2{grid-template-columns:repeat(auto-fit,minmax(300px,1fr))}.perfil-tarjeta h3{margin:0 0 12px;font-size:15px}.perfil-destacada{border-color:color-mix(in srgb,var(--accent) 45%,var(--border));background:linear-gradient(180deg,color-mix(in srgb,var(--accent) 7%,var(--panel)),var(--panel))}.perfil-kpi{font-size:42px;font-weight:750;line-height:1;margin:4px 0 14px;color:var(--accent-hover);font-family:var(--fuente-mono),ui-monospace,Consolas,monospace;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.perfil-desglose{list-style:none;margin:0;padding:0}.perfil-desglose li{display:flex;align-items:baseline;justify-content:space-between;gap:12px;padding:7px 0;border-bottom:1px solid var(--border);font-size:13.5px}.perfil-desglose li:last-child{border-bottom:none}.perfil-desglose span{color:var(--muted)}.perfil-desglose strong{font-weight:650;font-feature-settings:"tnum";font-variant-numeric:tabular-nums;text-align:right}.perfil-uso{display:flex;flex-direction:column;gap:14px}.perfil-uso-cab{display:flex;align-items:baseline;justify-content:space-between;gap:10px}.perfil-uso-cab span{font-size:11px;text-transform:uppercase;letter-spacing:.6px;color:var(--muted)}.perfil-uso-cab strong{font-size:13px;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.perfil-uso-canal{display:block;height:8px;margin-top:6px;border-radius:999px;background:var(--panel-2);border:1px solid var(--border-2);overflow:hidden}.perfil-uso-relleno{display:block;height:100%;border-radius:inherit;background:var(--accent);transition:width .3s ease}.perfil-uso-alto{background:#e0574a}.perfil-uso-nota{display:block;margin-top:4px;font-size:11.5px;color:var(--muted)}.perfil-texto{margin:0 0 10px;font-size:13.5px;line-height:1.55;color:var(--text)}.perfil-acciones{display:flex;align-items:center;gap:10px;flex-wrap:wrap;margin-top:14px}.perfil-cancelar:hover{color:var(--danger)!important;border-color:var(--danger)!important}.perfil-btn-suelto{width:auto;margin-top:12px}.perfil-acciones .perfil-btn-suelto{margin-top:0}.perfil-campo{margin-bottom:14px}.perfil-ok{background:rgba(61,107,82,.2);border:1px solid var(--pair);color:#b9e0c6;padding:11px 13px;border-radius:9px;margin-top:14px;font-size:14px}.perfil-modal{max-width:480px}.perfil-modal-titulo{margin:0 0 10px;font-size:18px;line-height:1.35}.perfil-modal-motivo{min-height:90px}.perfil-modal-acciones{display:flex;justify-content:flex-end;gap:10px;margin-top:16px}.perfil-modal-acciones .btn{width:auto;margin-top:0}.perfil-btn-peligro{background:var(--danger);color:#1a0a0c}@media (max-width:560px){.lp-nav .menu-usuario-nombre,header.hero .menu-usuario-nombre{display:none}.perfil-cab{flex-direction:column;align-items:flex-start;gap:14px}.perfil-kpi{font-size:34px}.perfil-modal-acciones{flex-direction:column-reverse;align-items:stretch}}@media (prefers-reduced-motion:reduce){.menu-usuario-panel{animation:none}.perfil-saldo-relleno,.perfil-uso-relleno{transition:none}}.verificar-aviso{display:flex;align-items:center;justify-content:space-between;gap:16px;flex-wrap:wrap;margin-bottom:18px;padding:14px 16px;border:1px solid rgba(230,175,80,.45);border-radius:var(--radius);background:rgba(230,175,80,.1);font-size:14px;line-height:1.5}.verificar-txt{flex:1 1;min-width:240px}.verificar-txt strong{color:var(--text)}.verificar-error{display:block;margin-top:6px;color:#f6bcc1}.verificar-aviso .btn{flex:none}.admin .mapa-agente code{font-size:.85em}.admin .mapa-cifras{display:grid;grid-template-columns:repeat(auto-fit,minmax(120px,1fr));grid-gap:1px;gap:1px;background:var(--border);border:1px solid var(--border);border-radius:var(--radius);overflow:hidden;margin-top:14px}.admin .mapa-cifra{background:var(--panel);padding:12px 14px}.admin .mapa-cifra b{display:block;font-family:JetBrains Mono,ui-monospace,Consolas,monospace;font-size:1.4rem;line-height:1.15;font-feature-settings:"tnum";font-variant-numeric:tabular-nums;letter-spacing:-.02em}.admin .mapa-cifra span{display:block;color:var(--muted);font-size:.72rem;margin-top:3px;line-height:1.35}.admin .mapa-escena{position:relative;margin-top:14px;border:1px solid var(--border);border-radius:var(--radius);overflow:hidden;background:radial-gradient(120% 90% at 50% 42%,#101620 0,#0a0c11 55%,#07080b 100%)}.admin .mapa-lienzo{display:block;width:100%;height:clamp(360px,56vh,620px);cursor:-webkit-grab;cursor:grab;touch-action:none}.admin .mapa-lienzo:focus-visible{outline:2px solid var(--accent);outline-offset:-2px}.admin .mapa-cargando{display:flex;align-items:center;justify-content:center;color:var(--muted);font-size:.85rem}.admin .mapa-controles{position:absolute;right:12px;bottom:12px;display:flex;gap:6px;flex-wrap:wrap;justify-content:flex-end}.admin .mapa-controles button,.admin .mapa-leyenda button{font-family:JetBrains Mono,ui-monospace,Consolas,monospace;font-size:.7rem;letter-spacing:.03em;background:rgba(20,23,29,.86);color:var(--muted);border:1px solid var(--border);border-radius:7px;padding:6px 10px;cursor:pointer}.admin .mapa-controles button:hover,.admin .mapa-leyenda button:hover{color:var(--text);border-color:#3c424e}.admin .mapa-controles button[aria-pressed=true]{color:var(--bg);background:#a9b1bd;border-color:#a9b1bd}.admin .mapa-ficha{position:absolute;top:12px;right:12px;width:250px;background:rgba(18,21,27,.94);border:1px solid var(--border);border-radius:9px;padding:12px 13px}.admin .mapa-ficha h4{margin:5px 0 4px;font-size:.92rem}.admin .mapa-ficha p{margin:0;font-size:.76rem;color:var(--muted);line-height:1.5}.admin .mapa-ficha-cat{font-size:.62rem;letter-spacing:.12em;text-transform:uppercase}.admin .mapa-ficha-arch,.admin .mapa-ficha-cat{font-family:JetBrains Mono,ui-monospace,Consolas,monospace}.admin .mapa-ficha-arch{font-size:.66rem;color:var(--muted);margin-bottom:6px;word-break:break-all}.admin .mapa-ficha-dato{margin-top:7px;font-size:.73rem;color:var(--muted)}.admin .mapa-ficha-dato b{color:var(--text)}.admin .mapa-ficha-dato b.mapa-mal{color:var(--danger)}.admin .mapa-ficha-pie{margin-top:8px;padding-top:7px;border-top:1px solid var(--border);font-family:JetBrains Mono,ui-monospace,Consolas,monospace;font-size:.64rem;color:var(--muted)}.admin .mapa-leyenda{display:flex;flex-wrap:wrap;gap:6px;list-style:none;padding:0;margin:12px 0 0}.admin .mapa-leyenda button{display:flex;align-items:center;gap:8px;border-radius:999px;padding:6px 13px 6px 10px}.admin .mapa-leyenda button[aria-pressed=false]{opacity:.42}.admin .mapa-leyenda small{color:var(--muted);font-size:.66rem}.admin .mapa-bola{width:10px;height:10px;border-radius:50%;flex:none}.admin [data-clase=determinista]{color:#5fa37c}.admin .mapa-bola[data-clase=determinista]{background:#5fa37c;box-shadow:0 0 9px rgba(95,163,124,.8)}.admin [data-clase=modelo]{color:var(--marca-oro)}.admin .mapa-bola[data-clase=modelo]{background:var(--marca-oro);box-shadow:0 0 9px rgba(216,161,58,.8)}.admin [data-clase=conocimiento]{color:var(--accent)}.admin .mapa-bola[data-clase=conocimiento]{background:var(--accent);box-shadow:0 0 9px rgba(74,158,214,.8)}.admin [data-clase=guarda]{color:var(--danger)}.admin .mapa-bola[data-clase=guarda]{background:var(--danger);box-shadow:0 0 9px rgba(217,99,110,.8)}.admin [data-clase=io]{color:#a9b1bd}.admin .mapa-bola[data-clase=io]{background:#a9b1bd;box-shadow:0 0 9px rgba(169,177,189,.8)}.admin .mapa-pie{font-size:.72rem}@media (max-width:760px){.admin .mapa-ficha{position:static;width:auto;margin:0;border-radius:0;border-width:1px 0 0}.admin .mapa-controles{position:static;justify-content:flex-start;padding:10px 12px}}section.live{max-width:680px;margin:0 auto;display:flex;flex-direction:column;gap:12px;--live-fondo:var(--bg)}@media (min-width:561px){section.live{background:var(--panel);border:1px solid var(--border);border-radius:var(--radius);padding:18px 20px;--live-fondo:var(--panel)}}@media (min-width:921px){section.live{max-width:780px}}@media (max-width:560px){.tab-vivo{margin-inline:calc(var(--wrap-x, 20px) * -1)}section.live{padding:0 14px}}.live-oculto{display:none}.live-cab{position:-webkit-sticky;position:sticky;top:0;z-index:6;display:flex;flex-direction:column;gap:8px;padding:6px 0 8px;background:var(--live-fondo,var(--bg))}.live-identidad{display:flex;align-items:center;gap:10px;min-height:34px}.live-marca{display:inline-flex;align-items:baseline;gap:6px;flex:none;font-size:15px;font-weight:800;letter-spacing:.12em;color:var(--marca-oro)}.live-marca em{font-style:normal;font-size:11px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--muted)}.live-permiso{display:flex;align-items:flex-start;gap:10px;margin:0;padding:11px 12px;background:color-mix(in srgb,var(--danger) 12%,transparent);border:1px solid var(--danger);border-radius:10px;color:#f6bcc1;font-size:14px;line-height:1.5}.live-permiso svg{flex:none;width:18px;height:18px;margin-top:2px}.live-modos{display:grid;grid-template-columns:1fr 1fr;grid-gap:6px;gap:6px;padding:4px;background:var(--panel-2);border:1px solid var(--border);border-radius:999px}.live-modos button{-webkit-appearance:none;-moz-appearance:none;appearance:none;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:1px;min-height:46px;padding:4px 8px;border:none;border-radius:999px;background:transparent;color:var(--muted);font:inherit;font-size:15px;font-weight:700;cursor:pointer;-webkit-tap-highlight-color:transparent;transition:background .15s ease,color .15s ease}.live-modos button small{font-size:12px;font-weight:500;letter-spacing:.01em}.live-modos button.activo small{opacity:.72}@media (max-width:380px){.live-modos button{font-size:14px}.live-modos button small{display:none}}.live-modos button.activo{background:var(--marca-grad);color:var(--marca-tinta)}.live-modos button:not(.activo):hover{color:var(--text)}.live-modos button:active{transform:scale(.985)}.live-enlace:focus-visible,.live-gesto button:focus-visible,.live-micro:focus-visible,.live-modos button:focus-visible,.live-perfil-resumen:focus-visible,.live-vistas button:focus-visible{outline:2px solid var(--accent-hover);outline-offset:2px}.live-barra,.live-perfil,.live-salida{background:var(--panel);border:1px solid var(--border);border-radius:var(--radius);padding:14px}.live-modo{display:flex;flex-direction:column;gap:12px}.live-salida{min-height:200px}.live-barra{position:-webkit-sticky;position:sticky;bottom:var(--live-teclado,0);z-index:5;display:flex;flex-direction:column;gap:10px;padding-bottom:calc(14px + env(safe-area-inset-bottom, 0px));box-shadow:0 -14px 26px -16px rgb(0 0 0/.75)}@media (min-width:561px){.live-barra,.live-perfil,.live-salida{padding:18px 20px}.live-barra{padding-bottom:calc(18px + env(safe-area-inset-bottom, 0px));background:var(--panel-2)}}@media (max-height:560px){.live-barra,.live-cab{position:static}.live-barra{box-shadow:none}.live-micro-ayuda{display:none}}.live-titulo{margin:0 0 6px;font-size:16px;color:var(--text)}.live-ayuda{margin:0 0 12px;color:var(--muted);font-size:14px;line-height:1.55}.live-ayuda b{color:var(--text)}.live-perfil-cargando{margin:0;color:var(--muted);font-size:14px}.live-area{width:100%;background:var(--panel-2);color:var(--text);border:1px solid var(--border-2);border-radius:10px;padding:12px;font-family:inherit;font-size:16px;line-height:1.5;min-height:84px;resize:vertical;transition:border-color .15s ease,box-shadow .15s ease}.live-area.small{min-height:60px;font-size:16px}.live-area-auto{min-height:72px;max-height:34vh;resize:none;overflow-y:auto}@media (min-width:561px){.live-area-auto{max-height:40vh}}@media (max-height:700px){.live-area-auto{max-height:24vh}.live-pista{display:none}}.live-area:focus{outline:none;border-color:var(--accent);box-shadow:0 0 0 2px color-mix(in srgb,var(--accent) 30%,transparent)}.live-area,.live-barra .btn,.live-micro{scroll-margin-top:130px;scroll-margin-bottom:24px}.live-area-dictado{border-color:var(--accent);animation:liveLlega 1.1s ease-out}@keyframes liveLlega{0%{box-shadow:0 0 0 3px color-mix(in srgb,var(--accent) 42%,transparent)}to{box-shadow:0 0 0 0 transparent}}.live-etiqueta{display:block;margin:0 0 6px;font-size:14px;font-weight:600;color:var(--text)}.live-fila{display:flex;align-items:center;justify-content:space-between;gap:10px;flex-wrap:wrap}.live-cuenta{margin-left:auto;color:var(--muted);font-size:12px;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.live-pista-linea{color:var(--muted);font-size:12.5px}.live-secundaria{display:flex;align-items:center;justify-content:space-between;gap:8px 14px;flex-wrap:wrap;min-height:34px}.live-secundaria .live-cuenta{margin-left:auto}.live-micro-caja{display:flex;flex-direction:column;gap:8px;min-width:0}.live-micro-caja-grande{flex:1 1;min-width:0}.live-micro{-webkit-appearance:none;-moz-appearance:none;appearance:none;display:inline-flex;align-items:center;justify-content:center;gap:10px;border-radius:999px;font:inherit;font-weight:700;cursor:pointer;touch-action:none;-moz-user-select:none;user-select:none;-webkit-user-select:none;-webkit-touch-callout:none;-webkit-tap-highlight-color:transparent;transition:background .15s ease,border-color .15s ease,transform .08s ease}.live-micro:disabled{opacity:.6;cursor:default}.live-micro-grande{width:100%;min-height:60px;padding:0 18px;background:var(--marca-grad);border:none;color:var(--marca-tinta);font-size:16px}.live-micro-grande:active{transform:scale(.985)}.live-micro-linea{min-height:44px;padding:0 16px;background:var(--panel-2);border:1px solid var(--border-2);color:var(--text);font-size:.9rem;font-weight:650}.live-micro-linea:hover:not(:disabled){border-color:var(--accent)}.live-micro.grabando{background:var(--danger);border-color:var(--danger);color:#1a0508;animation:liveLatido 1.5s ease-in-out infinite}.live-micro.procesando{background:var(--panel-2);border:1px solid var(--border-2);color:var(--muted);animation:none}.live-micro.listo{background:color-mix(in srgb,var(--pair) 70%,var(--panel-2));border-color:var(--pair);color:var(--text)}.live-micro.fallo{background:color-mix(in srgb,var(--danger) 20%,var(--panel-2));border:1px solid var(--danger);color:#f6bcc1}.live-micro-icono{display:inline-flex;align-items:center;justify-content:center;width:24px;height:24px;flex-shrink:0}.live-micro-svg{width:22px;height:22px}.live-micro-linea .live-micro-svg{width:18px;height:18px}.live-micro-txt{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.live-micro-reloj{margin-left:2px;font-feature-settings:"tnum";font-variant-numeric:tabular-nums;font-weight:800;opacity:.85}.live-ondas{display:inline-flex;align-items:center;gap:3px;height:22px}.live-ondas i{display:block;width:3px;height:8px;border-radius:2px;background:currentColor;animation:liveOnda .9s ease-in-out infinite}.live-ondas i:nth-child(2){animation-delay:.15s}.live-ondas i:nth-child(3){animation-delay:.3s}@keyframes liveOnda{0%,to{height:7px}50%{height:20px}}@keyframes liveLatido{0%,to{box-shadow:0 0 0 0 color-mix(in srgb,var(--danger) 55%,transparent)}50%{box-shadow:0 0 0 10px transparent}}.live-oyendo{margin:0;padding:10px 12px;max-height:6.5em;overflow-y:auto;background:var(--panel-2);border-left:3px solid var(--danger);border-radius:8px;color:var(--text);font-size:15px;line-height:1.45}.live-oyendo-parcial{color:var(--muted);font-style:italic}.live-micro-aviso,.live-micro-ayuda{margin:0;font-size:13px;line-height:1.45;text-align:center}.live-micro-ayuda{color:var(--muted)}.live-micro-aviso{color:#f6bcc1}.live-micro-no{margin:0;color:var(--muted);font-size:13.5px;line-height:1.5;text-align:center}.live-reintento{display:flex;flex-wrap:wrap;align-items:center;justify-content:center;gap:6px 14px}@media (prefers-reduced-motion:reduce){.live-area-dictado,.live-micro.grabando,.live-ondas i{animation:none}.live-nivel i{transition:none}.live-gesto button:active,.live-micro-grande:active,.live-modos button:active,.live-vistas button:active{transform:none}}.live-lanzar{display:flex;flex-direction:column;gap:10px}.live-lanzar-par{display:flex;flex-direction:row;align-items:stretch;gap:10px;flex-wrap:wrap}.live-enviar{flex:1 1 auto;padding:0 18px;font-size:15px}.live-btn-grande,.live-enviar{width:auto;min-height:56px;margin-top:0;border-radius:999px}.live-btn-grande{flex:2 1 55%;font-size:16px}@media (max-width:400px){.live-lanzar-par>.btn{flex:1 1 100%}}.live-ancho{width:100%;min-height:48px;margin-top:0;display:inline-flex;align-items:center;justify-content:center;gap:8px}.live-btn{width:auto;flex:1 1 auto;min-height:44px;margin-top:0}.live-pista{margin:0;color:var(--muted);font-size:13px;text-align:center}.live-enlace{-webkit-appearance:none;-moz-appearance:none;appearance:none;background:none;border:none;padding:8px 2px;color:var(--accent);font:inherit;font-size:14px;font-weight:600;cursor:pointer;min-height:44px;text-align:left;-webkit-tap-highlight-color:transparent}.live-enlace:hover{color:var(--accent-hover)}.live-enlace:disabled{opacity:.5;cursor:default}.live-barra>.live-enlace{width:100%;text-align:center}.live-peticion{padding-top:10px;border-top:1px solid var(--border)}.live-vacio{padding:6px 2px}.live-vacio h3{margin:0 0 8px;font-size:17px;color:var(--text)}.live-vacio p{margin:0 0 10px;color:var(--muted);font-size:14.5px;line-height:1.55}.live-vacio b{color:var(--text)}.live-vacio-ej{padding:10px 12px;background:var(--panel-2);border-left:3px solid var(--border-2);border-radius:8px;font-style:italic}.live-perfil-resumen{-webkit-appearance:none;-moz-appearance:none;appearance:none;display:inline-flex;align-items:center;gap:8px;min-width:0;margin-left:auto;min-height:44px;padding:0 4px 0 10px;background:none;border:1px solid var(--border-2);border-radius:999px;color:var(--muted);font:inherit;font-size:13px;text-align:left;cursor:pointer;-webkit-tap-highlight-color:transparent;transition:border-color .15s ease,color .15s ease}.live-perfil-resumen:hover{border-color:var(--accent);color:var(--text)}.live-perfil-resumen.puesto{border-color:color-mix(in srgb,var(--accent) 55%,var(--border-2));color:var(--accent);background:color-mix(in srgb,var(--accent) 10%,transparent)}.live-chapa{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:13px;font-weight:650;letter-spacing:.01em}.live-chapa-apagada{color:inherit}.live-perfil-fecha{display:none;color:var(--muted);font-size:12.5px;white-space:nowrap}@media (min-width:421px){.live-perfil-fecha{display:inline}}.live-flecha{flex:none;display:inline-grid;place-items:center;width:26px;height:26px;border-radius:999px;color:var(--muted);font-size:13px}.live-vista-perfil{display:flex;flex-direction:column;gap:12px;background:var(--panel);border:1px solid var(--border);border-radius:var(--radius);padding:14px}@media (min-width:561px){.live-vista-perfil{padding:18px 20px}}.live-perfil-cab{display:flex;align-items:center;gap:10px}.live-perfil-cab .live-titulo{margin:0;flex:1 1 auto;min-width:0}.live-volver{-webkit-appearance:none;-moz-appearance:none;appearance:none;display:inline-grid;place-items:center;flex:none;width:44px;height:44px;border:1px solid var(--border-2);border-radius:999px;background:transparent;color:var(--muted);font:inherit;font-size:17px;cursor:pointer;-webkit-tap-highlight-color:transparent}.live-volver:hover{border-color:var(--accent);color:var(--text)}.live-volver:focus-visible{outline:2px solid var(--accent-hover);outline-offset:2px}.live-perfil-texto{margin:0;padding:12px;background:var(--panel-2);border-radius:9px;color:var(--text);font-size:15px;line-height:1.55;white-space:pre-wrap}.live-acciones{display:flex;flex-wrap:wrap;gap:10px}.live-acciones .btn{flex:1 1 auto;min-height:48px;margin-top:0}.live-peligro{color:var(--danger);border-color:color-mix(in srgb,var(--danger) 50%,var(--border-2))}.live-resumen{display:flex;flex-direction:column;gap:2px;margin:0 0 14px;border:1px solid var(--border);border-radius:10px;overflow:hidden}.live-resumen-cab{display:flex;align-items:center;flex-wrap:wrap;gap:6px 10px;padding:10px 12px;background:var(--panel-2)}.live-resumen-pos{border-radius:6px;padding:2px 8px;background:color-mix(in srgb,var(--accent) 18%,transparent);color:var(--accent);font-size:12.5px;font-weight:800;letter-spacing:.03em}.live-resumen-board,.live-resumen-cartas{display:inline-flex;gap:3px}.live-resumen-mesa{margin-left:auto;color:var(--muted);font-size:12.5px;white-space:nowrap}.live-resumen-calle{padding:10px 12px;border-top:1px solid var(--border)}.live-resumen-rotulo{display:flex;align-items:center;gap:8px;margin-bottom:4px;font-size:13.5px;color:var(--text)}.live-resumen-acciones{margin:0;color:var(--muted);font-size:14px;line-height:1.5}.live-notas{margin:0 0 12px;padding:10px 12px;border-radius:9px;font-size:14px;line-height:1.5}.live-notas b{display:block;margin-bottom:4px;font-size:12.5px;text-transform:uppercase;letter-spacing:.04em}.live-notas ul{margin:0;padding-left:18px}.live-notas li{margin:2px 0}.live-notas-supuestos{background:var(--panel-2);border-left:3px solid var(--border-2);color:var(--muted)}.live-notas-falta{background:color-mix(in srgb,var(--marca-oro) 10%,transparent);border-left:3px solid var(--marca-oro);color:var(--text)}.live-aviso-suave{margin:0 0 12px;color:var(--muted);font-size:14px;line-height:1.5}.live-vistas{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));grid-gap:6px;gap:6px;padding:4px;background:var(--panel-2);border:1px solid var(--border);border-radius:999px}.live-vistas button{-webkit-appearance:none;-moz-appearance:none;appearance:none;min-height:44px;min-width:0;padding:0 6px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;border:none;border-radius:999px;background:transparent;color:var(--muted);font:inherit;font-size:14px;font-weight:700;cursor:pointer;-webkit-tap-highlight-color:transparent;transition:background .15s ease,color .15s ease}.live-vistas button.activo{background:var(--marca-grad);color:var(--marca-tinta)}.live-vistas button:active:not(:disabled){transform:scale(.985)}.live-vistas button:disabled{opacity:.4;cursor:not-allowed}.live-ancho .spinner,.live-micro .spinner{border-color:rgba(234,244,255,.18);border-top-color:var(--accent-2)}.live-vistas-motivo{margin:0;color:var(--muted);font-size:12.5px;text-align:center}.live-repro{margin:-4px 0 0}.live-chat{display:flex;min-height:55vh;min-height:55dvh}.live-chat .chat{flex:1 1;min-width:0}.live-chat textarea.chat-input{font-size:16px}.live-area-auto,.live-chat .chat-hist,.live-oyendo,.live-salida{overscroll-behavior:contain}.aviso-live{max-width:398px;text-align:center;padding:28px 26px 22px}.aviso-live-marca{display:inline-flex;align-items:baseline;justify-content:center;gap:8px;font-size:19px;font-weight:800;letter-spacing:.12em;color:var(--marca-oro)}.aviso-live-marca svg{align-self:center;width:18px;height:18px;fill:none;stroke:currentColor;stroke-width:2;stroke-linecap:round}.aviso-live-marca em{font-style:normal;font-size:12px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--muted)}.aviso-live-texto{margin:16px 0 0;font-size:14.5px;line-height:1.6;color:var(--muted);text-wrap:pretty}.aviso-live-texto b{color:var(--text)}.aviso-live-palos{margin:12px 0 0;font-size:22px;line-height:1;letter-spacing:6px}.aviso-live-btn{width:auto;margin-top:16px;padding:11px 34px}